What keyword is associated with the second step of problem solving?

The keyword associated with the second step of problem solving is "Why." This step typically involves exploring the root causes of the problem and understanding the underlying factors that contribute to it. By asking "Why," individuals can delve deeper into the issues at hand, moving beyond superficial symptoms to identify the fundamental reasons for the problem's existence. This inquiry can lead to more effective solutions as it encourages critical thinking and analysis, allowing for a more informed approach to addressing the challenge.

In problem-solving frameworks, the "Why" phase is essential because it promotes a better understanding of the context and environment surrounding the problem. This understanding is crucial for devising effective strategies in later steps. The focus on asking "Why" helps to ensure that solutions are not merely reactive but are grounded in a solid comprehension of the factors at play.